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Agenda Showcase

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AGENDA


May 1

time iconMay 1, 2023 11:00
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Jean Moody-Williams, RN, MPP
Deputy Center Director
Center for Clinical Standards and Quality
Centers for Medicare & Medicaid Services

time iconMay 1, 2023 11:05
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Chiquita Brooks-LaSure
Administrator
Centers for Medicare & Medicaid Services

time iconMay 1, 2023 11:15
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Andrea Palm
Deputy Secretary
U.S. Department of Health and Human Services

time iconMay 1, 2023 11:25

The COVID-19 pandemic has impacted us all in one way or another and America’s healthcare workforce has certainly felt the weight of this public health emergency. While there is no doubt that the pandemic exposed vulnerabilities in our healthcare system; it also presented opportunities for innovation and creative solutions. Researchers worked continuously to answer fundamental questions about the virus, and transmission all while clinicians and physician scientists were testing therapeutics and vaccines. As we document lessons learned from the darkest days of the pandemic to prepare for future emergencies, it's apparent that medical science is facing a credibility crisis. Join this dynamic panel of clinical and government experts for a discussion about the factors behind public distrust, how COVID exacerbated the distrust and where we go from here to rebuild resilient communities.

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Dr. Lee A Fleisher, MD
Chief Medical Officer and Director of the Center for
Clinical Standards and Quality Centers for
Medicare & Medicaid Services

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Dr. Robert Califf
Commissioner
U.S. Food and Drug Administration

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Dr. Rochelle Walensky, MD, MHP
Director Centers for Disease Control and Prevention
Administrator Agency for Toxic Substances and Disease Registry

time iconMay 1, 2023 11:50

The healthcare system continues to respond to emerging threats and persistent challenges that impact the communities served by CMS programs. An equitable resilient health care system can recover from those challenges and thrive during troubling circumstances. It is imperative that we build resilience in our health equity infrastructure to support thriving communities. Over the next 10 years, through the CMS Framework for Health Equity, the agency is committed to operationalize health equity across all its programs.

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Dr. LaShawn McIver
Director
Office of Minority Health
Centers for Medicare & Medicaid Services

time iconMay 1, 2023 12:10

The COVID-19 public health emergency put enormous stress on the health care system and disrupted many normal activities in hospitals and other facilities. Unfortunately, these stressors have caused safety problems for both patients and staff. Join this session for an intimate conversation with a dynamic panel of patients —focused on their experiences and the importance of restoring standards to rebuild a healthcare system in which safety is embedded in every step of the process with a renewed focus on the voices of the patient, family and caregivers.

speaker headshot

Jean Moody-Williams, RN, MPP
Deputy Center Director
Center for Clinical Standards and Quality
Centers for Medicare & Medicaid Services

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Susan E. Sheridan, MIM, MBA, DHL
Founding Member, Patients for Patient Safety
Director, Patient Engagement Emeritus
Society to Improve Diagnosis in Medicine

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Dawn Edwards
Kidney Disease Warrior

time iconMay 1, 2023 12:35

CMS’ Behavioral Health Strategy outlines goals to support the whole emotional and mental well-being of a person, and promote person-centered behavioral health care. This is aligned with the HHS Roadmap for Behavioral Health Integration, which aims to coordinate behavioral health work across HHS operating divisions. Rising numbers of Americans living with mental disorders including substance use disorders (SUD) and suicidality appears to have been exacerbated by the COVID-19 pandemic, making the integration of behavioral and physical health an urgent need. This session will address these concerns, focusing on best practices for mental health and SUD services and supports across HHS and the Department of Veterans Affairs (VA), each with a unique perspective on the subject matter and people impacted.

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Dr. Meena Vythilingam (Moderator)
Senior Mental Health Advisor
Office of the Assistant Secretary for Health
Department of Health and Human Services

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Dr. Elisabeth Kato, MD, MRP
Medical Officer
Agency for Healthcare Research and Quality

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Dr. Yngvild Olsen
Director
Center for Substance Abuse
Substance Abuse Mental Health Services

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Marsden McGuire, M.D., M.B.A.
Director
Continuum of Care and General Mental Health
Office of Mental Health and Suicide Prevention
Department of Veterans Affairs

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Jessica Walker, Ph.D., L.P.
National Clinical Suicide Prevention Telehealth Coordinator
Office of Mental Health and Suicide Prevention
Department of Veterans Affairs

time iconMay 1, 2023 15:10

Advancing electronic health data exchange is crucial to communicate the needs of individuals for care planning and care coordination, and enables person centered care/data to follow the person across the trajectory of their care, including acute care, post-acute care, behavioral Health. One of the goals of the Improving Medicare Post-Acute Care Transformation Act (IMPACT) is to support the exchange of key health data important for care planning, such as cognitive status, functional status, and special services, treatments and interventions, as well as improve quality of care and health outcomes, enhance coordination of care, and to support person centered goals. Panel members from CMS, ONC, and industry will examine opportunities and gaps within the healthcare interoperable ecosystem and discuss the broader topic of standardized data and its role in promoting Health.

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Dr. Terrence O'Malley
Corresponding Faculty
Harvard Medical School

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Lorraine Wickiser, RN
Nurse/Consultant/RN
Centers for Medicare & Medicaid Services

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Beth Connor, RN
Health Insurance Specialist
Centers for Medicare & Medicaid Services

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Brenda Akinnagbe
Health Insurance
Centers for Medicare & Medicaid Services

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Dr. Constantine Lyketsos MD, MHS, FACLP, FACPsych, FACNP, FAPM, DFAPA
Elizabeth Plank Althouse Professor & Vice Chair of Psychiatry,School of Medicine
Johns Hopkins University
Chair of Psychiatry
Johns Hopkins Bayview Medical Center

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Elizabeth Palena Hall, MIS, MBA, RN
Health Insurance
Centers for Medicare & Medicaid Services

time iconMay 1, 2023 12:35

In September 2022, CMS released the Make Your Voice Heard [RFI], which sought public comment on a variety of topics. Response to this RFI was robust, included extensive stakeholder insight from more than 4,000 specific comments received from approximately 900 respondents. Commenters included a broad range of our stakeholders, individuals and organizations, across the health system. The data we received identified specific challenges and pain points for beneficiaries and clinicians, including health equity and access to care, workforce experiences, behavioral and mental health services, and the impact of Telehealth as a result of the COVID-19 PHE waivers and flexibilities. The RFI commenters also shared diverse suggested recommendations for improvement in such areas as accessing care and advancing health equity. This session will also explore details and key findings specific to understanding the insight we received.

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Samantha Richardson (Moderator)
Director
Governance and Impact Analysis
Centers for Medicare & Medicaid Services

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Darlene Fleischmann
Technical Advisor for Policy
Centers for Medicare & Medicaid Services

time iconMay 1, 2023 12:35

Health disparities continue to persist among End Stage Renal Disease patients (ESRD), and the causes of them are complex and interrelated. In addition to the structural barriers impeding patients’ access to care, patients’ complex health-related social needs also affect their short-term and long-term health outcomes. Data from the ESRD Quality Reporting System were analyzed to investigate issues related to accessing care, in conjunction with the measures of social determinants of Health to identify areas needing targeted interventions. Data show that patients residing in under-resourced neighborhoods experience barriers to care, including reduced access to home dialysis programs and decreased transplant waitlisting. Disparities persist throughout the kidney transplantation process, including wait time as well as receipt of transplant. Strategies to advance health equity in the ESRD community require multilevel interventions. Research suggests that equity training, including cultural humility training and structural competency, could strengthen the capacity of health care providers to recognize and respond to structural issues at various levels. Evidence-based interventions to reduce health disparities in underserved populations, as well as case studies from the most disadvantaged neighborhoods, can provide a roadmap with innovative approaches to coordinate care and advance health equity in the ESRD community.

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Dr. Chiao Wen Lan (Moderator)
Social Scientist
Health Services Advisory Group

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Dr. Shika Pappoe
Chief Medical Officer
Stive Health

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Dr. Deidra Crews
Professor of Medicine
Johns Hopkins University School of Medicine

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Dr. Dinushika Mohottige
Assistant Professor
Icahn School of Medicine at Mount Sinai

time iconMay 1, 2023 12:35

In this session, the Center for Medicaid and CHIP Services (CMCS) and a representative from Pennsylvania Health and Human Services (PA HHS) will discuss progress related to strengthening home and community-based services (HCBS) and advancing health equity in Medicaid.  The session will cover current efforts related to quality measurement, measure development, publicly reporting on HCBS quality, and quality activities to promote equity. The session will close with a discussion between the CMCS and PA HHS representatives covering the topics of data stratification, gaps in measures, involving stakeholders in designing measures, and others.

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Melanie Brown, PhD, MPH
Technical Director
Disabled and Elderly Health Program's Group
Centers for Medicare and Medicaid Services

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Brian MacDaid
Director
Division of Quality Assurance
Office of Long-Term Living Bureau of Quality
Assurance & Program Analytics
Pennsylvania Health and Human Services

time iconMay 1, 2023 12:35

This session from CMS’ Office of Minority Health (OMH) will provide updates on the status of CMS health equity data and several of the tools that utilize the data to assess the landscape and identify disparities. The panel will review 1) the recently released CMS OMH white paper "The Path Forward: Improving Data to Advance Health Equity Solutions", which includes the current state of health equity data, progress to date, and future actions for improvement; 2) an update to the Health Equity Summary Score (HESS) and the HESS Dashboard, recently piloted for Medicare Advantage Plans to be able to view their performance on addressing health disparities; and 3) the Mapping Medicare Disparities (MMD) Tool, which is an interactive map that can be utilized to identify areas of disparities between various subgroups of Medicare beneficiaries.

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Dr. Jessica Maskut
Technical Director
Data and Policy Analytics Group
Office of Minority Health
Center for Medicare and Medicaid Services

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Dr. Nancy Chiles Shaffer
Technical Director
Data and Policy Analytics Group
Office of Minority Health
Center for Medicare and Medicaid Services

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Meagan Khau
Director
Data and Policy Analytics Group
Office of Minority Health
Center for Medicare and Medicaid Services

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Abdugheni Ubul
Health Statistician
Office of Minority Health
Center for Medicare and Medicaid Services

time iconMay 1, 2023 12:35

Over 50% of adults in the US have hypertension, while only one in four have high blood pressure under control. The US Surgeon General issued a Call to Action for Hypertension Control in 2020. Across a QIN-QIO service area, hypertension control reflected the national statistics which continued to decline in 2021, further contributing to chronic conditions impacting the quality of life for Medicare beneficiaries. This decrease created an urgency to help providers evaluate current treatments and implement impactful changes.

In June 2022, HEARTS In America (HEARTS) was introduced, an international evidence-based program developed by the World Health Organization and led by the Pan American Health Organization. HEARTS targets hypertension control through standardized treatment protocols while reducing health disparities.

Through a peer-to-peer interactive learning virtual platform, a root cause analysis was performed regarding variations in treatment of hypertension. Over six months, the QIN-QIO engaged 550 participants in biweekly events discussing the initiative, critical drivers of hypertension, treatment protocols, and implementation.

Primary Care participants in SC implemented HEARTS in five communities with a potential impact of 116,667 beneficiaries. Several providers are implementing the HEARTS modules, based on their identified population. The outcomes target increased Blood Pressure Control, improved provider workflow through team-based care, and reduction in disparities.

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Stacy Harper, RN, MHA
Health Insurance Specialist
Center for Medicare and Medicaid Services

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Thelma Baker, MSHA, RHIA,CPHQ
Chief Operating Officer and Principal Consultant
Health Quality Innovators

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Donald Dipette, MD, FACP, FAHA
Distinguished Professor
University of South Carolina School of Medicine

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Vicky Kolar, EMT-P, CPHQ
Quality Specialist
CCME (a partner with Health Quality Innovators)
South Carolina QIN-QIO

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Karen Southard, RN, MHA, CPHQ
State Program Director
CCME (a partner with Health Quality Innovators) South Carolina QIN-QIO

time iconMay 1, 2023 12:35

CCSQ Support Central portal provides our healthcare community with the advanced-level program and technical support to help customers meet CMS quality reporting requirements – it includes quick links and the ability to track or submit a ticket; you can also sign up for newsletters, so you never miss a beat. Our customer-focused interface is designed to meet you where you are. In 2022 we added the ability to schedule a callback and live chat with the CCSQ Service Center. Come join us to learn more and meet our automated assistant Chat and Resource Line (C.A.R.L.).

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Min Lu
CCSQ ServiceNow Tech Lead
Information Systems Group
Division of Shared Services and User Experience
Centers for Medicare & Medicaid Services

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Jay Vancil
CCSQ ServiceNow Operation Lead
Information Systems Group
Division of Shared Services and User Experience
Centers for Medicare & Medicaid Services

time iconMay 1, 2023 15:20

First, Do No Harm – this statement from the Hippocratic Oath is as relevant today as it was thousands of years ago. It is the imperative for all who work in healthcare, to have as a first priority keeping individuals safe and free from preventable harm. Over two decades have passed since the reports on “To Err is Human” and “Crossing the Quality Chasm” which described the gaps in quality and safety. Multiple initiatives have been developed and implemented over the years to improve in these areas – some with success. For example, healthcare associated infections had significantly declined pre-pandemic. However, despite some success, there remain significant opportunities to improve safety, as noted in the recent OIG report (May 2022) and NEJM article (January 2023) which demonstrate nearly a quarter of hospitalized patients still experience harm.
Track: During the Covid-19 pandemic, safety metrics showed a significant decline, including a 40% worsening of healthcare acquired infections, and a rise in skilled nursing facility falls and pressure injuries. In November, 2022, HHS and Secretary Becerra called together a group of leading healthcare CEO’s and patient advocates to re-commit to patient safety. We call upon all who work in healthcare to re-evaluate, re-design, and re-energize initiatives to reduce preventable harm. In this session we will trace the history of safety performance in healthcare, identify key strategies for achieving improvements, and discuss key strategies that CMS (and other federal agencies) could use to best support patient safety.

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Dr. Michelle Schreiber, MD
Deputy Director
Center for Clinical Standards and Quality
Centers for Medicare & Medicaid Services

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Erin Grace, MHA
Deputy Director
Center for Quality
Improvement and Patient Safety
Agency for Healthcare Research and Quality

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Arjun Srinivasan, MD
Associate Director
Healthcare Associated
Infection Prevention Programs
Division of Healthcare Quality Promotion
Centers for Disease Control and Prevention

time iconMay 1, 2023 14:20

The cumulative impacts of climate change represent the greatest threat to global public health of the coming decades, putting vulnerable communities at great risk and buffeting a healthcare system already at the limits of its capacity. This session from the HHS Office of Climate Change and Health Equity will describe this challenge, documenting the impacts of climate change on every dimension of Quality
as well as potential solutions. The presenters will introduce existing resources to support rapid action by health care organizations, including the tax incentives, grants and technical assistance made available by the Inflation Reduction Act, HHS agencies and other federal departments.

Live Q&A link : https://vfairs.zoom.us/s/95579697256

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Jenny Keroack
Senior Policy Advisor
Office of Climate Change and Health Equity
Office of the Assistant Secretary for Health
U.S. Department of Health & Human Services

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Aparna Bole, MD
Special Expert
Agency for Healthcare Research and Quality
Community Resilience Lead Office of Climate Change and Health Equity
Office of the Assistant Secretary for Health
U.S. Department of Health & Human Services

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Joe McCannon
Senior Advisor
Agency for Healthcare Research and Quality and Health Sector Lead
Office of Climate Change and Health Equity
Office of the Assistant Secretary for Health
U.S. Department of Health & Human Services

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John Balbus, MD
Acting Director
Office of Climate Change and Health Equity
Office of the Assistant Secretary for Health
U.S. Department of Health & Human Services

time iconMay 1, 2023 14:20

In 2022 the Centers for Medicare & Medicaid Services (CMS) debuted the CMS National Quality Strategy, a set of goals to raise the bar for a resilient, high-value health care system with a mission and vision aimed at promoting quality outcomes, safety, equity, and accessibility for all individuals. As the healthcare quality ecosystem continues to evolve at a rapid pace, we continue to coordinate our quality activities and efforts to reach our goals and measures our success with objectives and targets.
Track: After a year of listening and incorporating your feedback, we invite you to join us for an update on the CMS National Quality Strategy and the work we are doing to align quality measures across CMS as a part of the Universal Foundation.

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Dr. Michelle Schreiber, MD
Deputy Director
Center for Clinical Standards and Quality
Centers for Medicare & Medicaid Services

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Doug Jacobs, MD, MPH
Chief Transformation Office Center for Medicare
Centers for Medicare & Medicaid Services

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Susannah Bernheim, MD, MHS
Chief Quality Officer & Senior Advisor
Center for Medicare and Medicaid Innovation
Centers for Medicare & Medicaid Services

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Aditi Mallick, MD
hief Medical Officer Center for Medicaid and CHIP Services
Centers for Medicare & Medicaid Services

time iconMay 1, 2023 14:20

The Office of the National Coordinator for Health Information Technology (ONC) developed the United States Core Data for Interoperability (USCDI) as a standardized set of health data classes and constituent data elements for nationwide, interoperable health information exchange. ONC established an expansion process for USCDI that creates a “rising floor” over time based on input from industry and federal partners and consideration of various factors such as impact, feasibility, and standards maturity. Subsequently, ONC launched USCDI+, a service that ONC provides to USCDI+ partners, in collaboration with their key stakeholders, who need to establish, harmonize, and extend the use of interoperable datasets that advance beyond the core data in the USCDI to meet agency or use-case specific programmatic requirements. USCDI and USCDI+ support efforts to share health data more rapidly to ensure effective and equitable care across the United States. As part of the USCDI+ initiative, ONC and CMS are collaborating around the identification of a core data set to support quality measurement. Join ONC presenters as they discuss how USCDI+ Quality can advance goals of interoperability and quality improvement across CMS programs and how ONC is working with partners to address gaps in quality measurement data standards across the health care ecosystem. 

Live Q&A Link : https://vfairs.zoom.us/s/94212312160

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Elisabeth Myers, MBA
Deputy Director
Office of Policy
Office of the National Coordinator for Health Information Technology

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Matthew Rahn
Acting Director
Standards Division
Office of the National Coordinator for Health Information Technology

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Kyle Cobb, MS
Branch Chief
Office of Technology
Office of the National Coordinator for Health Information Technology

time iconMay 1, 2023 15:10

CMS’ Behavioral Health Strategy outlines goals to support the whole emotional and mental well-being of a person, and promote person-centered behavioral health care. This is aligned with the HHS Roadmap for Behavioral Health Integration, which aims to coordinate behavioral health work across HHS operating divisions. Rising numbers of Americans living with mental disorders including substance use disorders (SUD) and suicidality appears to have been exacerbated by the COVID-19 pandemic, making the integration of behavioral and physical health an urgent need. This roundtable discussion will be a continuation of the conversation started in the educational session, “Best Practices in Mental Health and Substance Use Disorders Services.” Hear more from the presenters on taking the best practices shared earlier and integrating them into practice at all levels.

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Dr. Arkaprava Deb (Moderator)
Medical Officer
U.S. Department of Health and Human Services

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Dr. Elisabeth Kato, MD, MRP
Medical Officer
Agency for Healthcare Research and Quality

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Dr. Yngvild Olsen
Director
Center for Substance Abuse
Substance Abuse Mental Health Services

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Marsden McGuire, M.D., M.B.A.
Director
Continuum of Care and General Mental Health
Office of Mental Health and Suicide Prevention
Department of Veterans Affairs

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Jessica Walker, Ph.D., L.P.
National Clinical Suicide Prevention Telehealth Coordinator
Office of Mental Health and Suicide Prevention
Department of Veterans Affairs

time iconMay 1, 2023 15:10

In keeping with CMS’ priorities for improving patient safety, the Beneficiary and Family Centered Care National Coordinating Oversight and Review Center (BFCC NCORC) performs a systematic screening of medical records for adverse patient safety events to provide actionable feedback to Federal programs that support patient safety. This work is used to: • Identify trends in patient safety events occurring in hospitals across the U.S. • Support enhancements in hospital safety monitoring approaches. • Provide the data needed for quality improvement and education initiatives. Join us to hear about findings and future directions.

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Wendy Gary, MHA
Chief Operating Officer
Avar Consulting Executive Director
BFCC-QIO Operations
Project Director
BFCC NCORC

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Brian Preslopsky
Vice President
Avar Consulting Analytic Director
BFCC NCORC

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Stephanie Fry
Senior Study Director
Westat Deputy Director
BFCC NCORC

time iconMay 1, 2023 15:10

This session will focus on a blend of CMS work with partners and communities to improve oral health. Presentations include discussions on the two Oral Health Integration tools used by Medicaid Oral Health Integration Learning Collaborative participants. This will be followed by a discussion on the New York State Dental Insurance Policy team’s participation in the CMS Quality Improvement Collaborative
Advancing Prevention and Reducing Caries in Medicaid. This session will review strategies for stakeholders to affect change and public acceptance of challenges. The final presentation will focus on the training and technical assistance strategies used to assist over 1,000 health center dental practices to implement and improve on the HRSA UDS Sealants Measure and the role of quality improvement in identifying strategies to increase sealant rates and mitigate the impact of COVID-19.

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Andrew Snyder (moderator)
Health Insurance Specialist
Center for Medicaid and CHIP Services
Centers for Medicare & Medicaid Services

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Sarah Holland, MS
CEO
Virginia Health Catalyst

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Michele Griguts, DDS
Dental Director
New York State Medicaid

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Irene V. Hilton, DDS, MPH, FACD
Dental Consultant
National Network for Oral Health Access

time iconMay 1, 2023 15:10

How do we approach health equity in a way that's attainable across hospital settings? This session will feature an in-depth look at the variety of methods used by hospitals of all sizes, types, and available resources to identify and address equity and the role in improving outcomes among the patients we serve.

First, Health Quality Innovators (HQI) will share their process of partnering with hospitals to remove barriers to action on health equity, especially those in communities with low racial and ethnic diversity. HQI creates reports using the Area Deprivation Index and the Social Vulnerability Index to supplement and contextualize available claims and provider data. These reports help to raise awareness of SDOH that may contribute to disparities. HQI will be sharing tools and resources that have resulted in hospitals implementing equity-based interventions such as the use of Z codes to capture patient-level SDOH screening results, and collaboration with outside funders to support identified needs

Second, Cynosure Health will provide a practical overview of the new CMS Final Rule requiring hospitals to screen patients for Social Drivers of Health (SDOH) that will feature: (1) Hospital-tested resources and tips, including how to build trust with patients to promote understanding and engagement; (2) Steps for building action plans to support your community’s well-being, such as how to engage patients, families, and community members in the screening and referral processes; and (3) How to interpret data in support of your existing quality and safety reporting efforts. In addition, insights will be shared from hospital champions from across the various stages of the implementation of a SDOH screening process.

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Temi Olafunmiloye
Manager Health Equity
Health Quality Innovators

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Dr. Bruce Spurlock
President and CEO
Cynosure Health

time iconMay 1, 2023 15:10

The End Stage Renal Disease Treatment Choices Learning Collaborative (ETCLC), established in the Fall of 2021, brings together more than 80% of the transplant centers, more than 90% of Organ Procurement Organizations and two of the largest donor hospitals in each of the eleven (11) donor service areas (DSA) in the US. The aims of this national collaborative include: 1) increasing deceased donor kidney transplants; 2) decreasing the national discard rate of all procured kidneys; and 3) increasing the percentage of recovered kidneys greater to or equal to 60 Kidney Donor Profile Index (KDPI) for transplant.

Track: Over the past year, members of the ETCLC community, comprised of 25 Quality Improvement teams, have shared best practices during monthly quality improvement meetings. These best practices have reduced discards through surgical decision making, efficient communication, and effective institutional practice.

During this session, the presenters will provide practices employed to honor the “yes” mindset for accepting marginal kidneys and working closely with individual kidney transplant candidates to increase utilization of >60-year-old and Donation after Circulatory Death (DCD) kidneys and contribute to reducing the kidney discard rate.

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Lisa Stocks (moderator)
National Faculty Co-Chair
ESRD Treatment Choices
Learning Collaborative

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Enver Akalin, MD
Montefiore Medical Center
Professor of Medicine and Surgery
Medical Director
Kidney Transplant Program 

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Joseph R. Scalea, MD
Director of Kidney Transplantation and Transplant Quality
Vice Chair of Innovation and Commercialization
Professor of Surgery
Medical University of South Carolina

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Heather Wertin, MPH, BSN, RN
Program Manager
Abdominal Organ Transplant
Barnes-Jewish Hospital

time iconMay 1, 2023 15:10

The Center for Medicaid and CHIP Services (CMCS) partners with states to share promising practices and provide technical assistance to drive improvement in care for Medicaid and CHIP beneficiaries. This session will focus on the CMCS Foster Care affinity group and how South Carolina's Medicaid program utilized partnerships to work towards sustainable improvements. CMCS will facilitate a panel discussion with representatives from South Carolina’s Medicaid agency, foster care agency, and a managed care organization.

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Ashley Sirianni, DNP, FNP-BC
Medical Director
South Carolina Department of Health and Human Services

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Tim Nix, MA, LPC
Director of Child Health and Well Being
South Carolina Department of Social Services

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Jessica Lee (Moderator)
Medical Officer
Division of Quality and Health Outcomes
Center for Medicaid and CHIP Services
Centers for Medicare & Medicaid Services

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Kathleen Domm, MD, FAAP
Foster Care Medical Director
Select Health of South Carolina

time iconMay 1, 2023 15:10

Resilience is the dynamic and demonstrable outcome of an individual, family, or community’s ability to cope with uncertainty, access needed resources, and adjust or bounce back in an often hazardous environment.

Rural, tribal, and geographically isolated communities face unique challenges, but also have unique strengths that allow them to be resilient and resourceful as they seek to recover from a variety of disasters.

This moderated discussion will highlight resiliency and resourcefulness across Entities (e.g., federal, state, local, tribal, and territorial) who have had to prepare for, mitigate, and overcome challenges related to natural disasters (e.g., earthquakes, fires, disease outbreaks) and human-made disasters (e.g., oil spills, lead poisoning, climate change), so that health and health care disparities for rural, tribal, and geographically isolated communities are not caused or worsened.

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Darci Graves, MPP, MA, (moderator)
Co-chair
Rural Health Council
Centers for Medicare & Medicaid Services & Technical Advisor
Office of Minority Health
Centers for Medicare & Medicaid Services

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Thomas Bane, LMSW
Special Assistant to the Regional Administrator
Centers for Medicare & Medicaid Services

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Dr. Susan Carol, MD
Captain
U.S. Public Health Service & Chief Medical Officer
Division of Tribal Affairs
Centers for Medicare & Medicaid Services

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Rodney Waltersdorff
Deputy Director
Emergency Preparedness & Response Operations

time iconMay 1, 2023 15:10

The QIN-QIOs’ Real-Time Medical Systems Quality Improvement Collaborative seeks to leverage nursing home data using innovative health information technology (HIT) solutions that respond to the Centers for Medicare & Medicaid Services directive that QINs incorporate advances in HIT to improve healthcare quality. This innovative work uses electronic medical record (EHR) agnostic software to pull live EHR data into real time alerts, reports, and dashboards, on a secure portal. The data is updated regularly throughout the day, and accessible to the care team (clinicians and pharmacists) and QINs.

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Charlotte Gjerloev, BSN, RN
Project Director
IPRO/Qlarant

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Toni Kettner, BSN, MHN, NHA, CPHQ
Quality Improvement Advisor
Superior Health Quality Alliance

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Mei Wang, PhD
Division of Community and Population Health
iQuality Improvement and Innovation Group
Centers for Medicare & Medicaid Services

time iconMay 1, 2023 15:10

In this session we will review and discuss QIN-QIO efforts to advance health equity using customized data dashboards and interactive tools to assess relationships across equity measures and social determinates of health.
Track: Attention to social risk factors has become increasingly important and evidence supports that the proportion that social risk factors play is a pivotal role in poor health outcomes. Adverse social conditions include food insecurity, housing instability, and transportation challenges. Efforts to address these problems in the past few years have witnessed increased collection of data on social determinants of health (SDOH).

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Bethany Gabbard, PhD
Senior Data Analyst II
TMF Health Quality Institute

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Jill Manna, BA, PMP
Director of Analytic Resources
Quality Insights

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Anita Thomas, PharmD
Technical Advisor
Division of Community and Population Health
iQuality Improvement and Innovation Group
Centers for Medicare & Medicaid Services

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Knitasha V. Washington, DHA, FACHE
President & CEO
ATW Health Solutions

time iconMay 1, 2023 15:10

In this session, learn more about Center for Clinical Standards and Quality's (CCSQ) vision of “bringing users to the data”. To avoid data duplication, security, and transparency issues, CCSQ looks to enhance current architecture and processes that provide users a “one-stop-shop” to data and analytics tools. Bringing users to this solution and its data, instead of sending the data out to users, will strengthen data accountability, data quality and data transparency. Join this session to learn more about this important effort.

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Kenneth Howard
Director
Division of Engineering and Architecture
Information Systems Group
Centers for Medicare & Medicaid Services

time iconMay 1, 2023 15:10

This session will look back at the last three years as the Quality Payment Program (QPP) worked towards the implementation of the Merit-based Incentive Payment System (MIPS) Value Pathways (MVPs). During this session we will explore how interactive research sessions with QPP site users, including clinicians and their staff, led to an improved understanding of users’ needs and experiences in the program. We will also cover how these insights ultimately laid the groundwork for the MVP Learning Experience, which aims to assist clinicians in their transition to MVPs. We will also discuss how interested parties may continue to engage with the QPP Human Centered Design (HCD) Team in the future.

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Samantha Levy
HCD Researcher
Agile Six Applications Inc.

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Kiel McLaughlin
Senior UX Researcher
Agile Six Appications Inc.

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Sophia Sugumar
Health Insurance Specialist
Centers for Medicare & Medicaid Services

time iconMay 1, 2023 15:10

This session will look back at the last three years as the Quality Payment Program (QPP) worked towards the implementation of the Merit-based Incentive Payment System (MIPS) Value Pathways (MVPs). As the national conversation in American health care delivery offers renewed focus on the realization of health equity, where that work is being done – consistently and at scale – is an area of high focus. Using examples from the value-based care delivery arena, this session examines trends in health equity advancement – and offers lessons for practitioners and systems engaged in that work in caring for people with Medicare insurance.

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Adrienne Mims, MD, MPH, FAAFP, AGSF
Chief Medical Officer
Rainmakers Strategic Solutions

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Samuel "Le" Church, MD, MPH, CPC-I, FAAFP
Local Medical Director
Aledade, Inc.

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Ali Khan, MD, MPP, FACP
Chief Medical Officer
Value-Based Care Delivery Oak Street Health

time iconMay 1, 2023 16:00
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Dr. Michelle Schreiber, MD
Deputy Director
Center for Clinical Standards and Quality
Centers for Medicare & Medicaid Services

time iconMay 1, 2023 16:15
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Dr. Rana Awdish, MS, MD, FACP, FCCP
Henry Ford Health

time iconMay 2, 2023 11:00
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Jean Moody-Williams, RN, MPP
Deputy Center Director
Center for Clinical Standards and Quality
Centers for Medicare & Medicaid Services

time iconMay 2, 2023 11:05

As the nation’s largest health care payer, responsible for more than one in five dollars spent on health care within the United States, Medicare plays a key role in transitioning the health care system away from fee-for-service, which incentivizes quantity of care, and towards value-based care, which incentivizes high-quality care and smarter spending. This session will focus on CMS’ efforts to remain committed to advancing value-based care, by focusing on three strategic priorities of alignment, growth, and equity in a way that best meets the needs of people with Medicare, who deserve high-quality, equitable care.

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Dr. Lee A Fleisher, MD
Chief Medical Officer and Director of the Center for
Clinical Standards and Quality Centers for
Medicare & Medicaid Services

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Elizabeth "Liz" Fowler, PhD, JD
Deputy Administrator and Director
Center for Medicare and Medicaid Innovation
Centers for Medicare & Medicaid Services

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Dr. Meena Seshamani, MD, PhD
Deputy Administrator and Director Center for Medicare
Centers for Medicare & Medicaid Services

time iconMay 2, 2023 11:25

As the nation’s largest health care payer, responsible for more than one in five dollars spent on health care within the United States, Medicare plays a key role in transitioning the health care system away from fee-for-service, which incentivizes quantity of care, and towards value-based care, which incentivizes high-quality care and smarter spending. This session will focus on CMS’ efforts to remain committed to advancing value-based care, by focusing on three strategic priorities of alignment, growth, and equity in a way that best meets the needs of people with Medicare, who deserve high-Quality equitable care.

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Dr. Dan Tsai
Deputy Administrator and Director
Center for Medicaid and CHIP Services
Center for Medicare and Medicaid Services

time iconMay 2, 2023 11:45

The CMS Chief Dental Officer will discuss the vision for oral health programs across the Agency, including how dental-medical integration is essential for advancing health equity, improving clinical outcomes, and improving oral health for all beneficiaries.

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Natalia Chalmers DDS, MHSc, PhD
Chief Dental Officer
Office of the AdministratorCenters for Medicare & Medicaid Services

time iconMay 2, 2023 11:55
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Dr. Donald Berwick, MD, MPP, FRCP, KBE
President Emeritus and Senior Fellow
Institute for Healthcare Improvement

time iconMay 2, 2023 12:05
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Dr. Shari Ling (co-Moderator)
Deputy Chief Medical Officer
Center for Clinical Standards and Quality
Centers for Medicare & Medicaid Services

time iconMay 2, 2023 12:10
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ADM Rachel L. Levine, MD
Assistant Secretary for Health
U.S. Department of Health & Human Services

time iconMay 2, 2023 12:25

Patients living in disadvantaged neighborhoods are more likely to encounter barriers to care, including transportation challenges, food insecurity, and housing instability. Dialysis facilities and transplant centers play a critical role in reducing health disparities among underserved patients. The End Stage Renal Disease (ESRD) National Coordination Center analyzed ESRD Quality Reporting System (EQRS) data and the Area Deprivation Index to identify facilities serving patients living in the most disadvantaged neighborhoods. Dialysis facilities above the national average for transplant waitlists were interviewed to identify best practices. These facilities will share lessons learned, what worked for patients, barriers faced, and the solutions implemented to advance health equity. This includes equity-promoting strategies to reduce disparities, including screening and identifying health-related social needs, providing culturally tailored patient education, and connecting patients to community-based resources. Lessons learned from Technical Assistance Quality Improvement and Learning (TAQIL) and the ESRD Treatment Choice Learning Collaborative (ETCLC) have identified a key driver to transplantation is waitlist management. One successful transplant center, which has more than tripled the number of kidney transplants in recent years, will share its assertive approach to improving communication with dialysis facilities and patient education. It has focused on maintaining “transplant ready” status and overall improved health and well-being as a top priority for patients on the waitlist.

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Dr. Chiao Wen Lan (Moderator)
Social Scientist
Health Services Advisory Group

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Dr. David E. Henner, DO
Division Chief of Nephrology
Medical Director of Dialysis
Berkshire Medical Center
President
National Forum of ESRD Network

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Sunil Patel, MD
Director, Kidney Pancreas Program
University Medical Center Transplant Center, Las Vegas, NV

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Shrona Alpough, RN, BSN
Facility Administrator
DaVita Renal Center of Port Arthur

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David Tyrell, BS, RN
Clinical Director/Transplant Administrator
University Medical Center Transplant Center, Las Vegas, NV

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Christina Abel, LCSW, MSW
Renal Social Worker
Berkshire Medical Center

time iconMay 2, 2023 12:25

Like throwing a stone into a lake, we create ripples on the surface and displace the water below. What happens when that stone is health care policy, and those ripples and displacement are both burden reduction and unattended consequences? In this discussion, we review the Office of Burden Reduction and Health Informatics’ efforts on predicting and measuring those ripples and displacements.

In 2022 OBHRI developed an Impact Analysis Methodology, which scores every regulatory action and policy released by CMS for potential burden reduction and policy-related impacts. This innovative methodology creates baseline quantitative and qualitative assumptions of burden totality using regulatory impact analysis, stakeholder feedback, and media sensing technology.

The methodology uses data to compare current burden perceptions, evaluates burdens estimated in the regulations, and then augments the quantitative data with qualitative, experiential anecdotes. The qualitative data prompts efforts to then review targeted data sources to add quantitative data to either support or challenge the qualitative burden perceptions.

This discussion will provide details on the methodology developed to bring clarity to the burden totality perceived by stakeholders and beneficiaries, beyond dollars and hours.

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LT John Watts, PharmD
U.S. Public Health Service
Analyst
Office of Burden Reduction & Health Informatics
Centers for Medicare & Medicaid Services

time iconMay 2, 2023 12:25

Opioid stewardship programs are designed to reduce opioid overuse, misuse, and abuse, ultimately helping prevent addiction while treating pain effectively. During this presentation, panelists will address the unique challenges surrounding opioid stewardship experienced by rural providers as well as strategies used to ensure successful implementation of opioid stewardship practices. The moderator and panelists will discuss methodologies and strategies to help attendees better understand opioid stewardship, how to address local challenges, and discuss implementation strategies to improve sustainability.

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Dr. Christine Blake-Smith, DO
Family Medicine Physician
Portland West Family Practice

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Jennifer Brockman, MHA, BSN, RN
Chief Clinical Program Officer
Iowa Healthcare Collaborative

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Rachel Duncan, PharmD, BCPS, BCCCP
Clinical Pharmacist
Iowa Healthcare Collaborative
Stader Opioid Consultants

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Dr. Don Stader, MD, FACEP
Founder and President
Iowa Healthcare Collaborative
Stader Opioid Consultants

time iconMay 2, 2023 12:25

In the United States, Alzheimer’s Disease and Alzheimer’s Disease Related Dementias (AD/ADRD) affects as many as 5 million people and roughly 13.2 million older Americans are projected to have AD/ADRD by 2050. Alzheimer's Disease and related Dementias (AD/ADRD) are debilitating conditions that impair memory thought processes, and functioning, primarily among older adults. AD/ADRD has physical, psychological, social, and economic impacts not only for the individual but also for their families, and society as a whole.

Care management can be effective for people living with dementia when care goals are known and used to guide nonpharmacologic and pharmacological treatment.

This session will address the importance of patient-clinician decision making as well as identify ways to improve patient-clinician decision making in dementia care planning.

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Dr. Shari Ling
Deputy Chief Medical Officer
Centers for Medicare & Medicaid Services

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Adrienne Mims, MD, MPH, FAAFP, AGSF
Chief Medical Officer
Rainmakers Strategic Solutions

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Joe Montminy
Dementia Advocate

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G. Michael Harper, MD, ADSF, FACP
President
American Geriatrics Society
Professor
UCSF School of Medicine
Physician
San Francisco Veterans Affairs Medical Center

time iconMay 2, 2023 12:25
  • Beneficiary and Family Centered Care Quality Improvement Organizations (BFCC-QIOs) help to improve the effectiveness, efficiency, economy and quality of services provided to people with Medicare. Learn how BFCC-QIOs are using data to identify trends and focus services to best meet the needs of Medicare beneficiaries and their care partners.
  • Kepro, a national case review BFCC-QIO, will discuss the changing landscape and describe how they are adapting to provide excellent customer service and information to a new generation of beneficiaries. They will share how they recognized the changes in the market due to volume fluctuations and differences in the ways beneficiaries and families have started to interact with them.
  • Livanta, also a national case review BFCC-QIO, will describe their collaboration with Quality Improvement Network (QIN) QIOs to transform beneficiary care concerns into sustainable quality improvement initiatives. After detecting a shortfall in concern referrals, they identified an opportunity to strengthen relationships with QIN partners and increase provider access to technical assistance services. Their presentation explores the root causes of the shortfall, detailed efforts to increase collaboration and appropriate provider referrals, and reports on the progress that has been made.
  • The Survey Center, a contractor collecting beneficiary experience data through a survey of individuals who directly received case review services from BFCC-QIOs, will talk about using the beneficiary voice to inform service delivery in a beneficiary-centered fashion. They will share some key elements that drive positive beneficiary experience.
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Stephanie Fry
Senior Study Director
Westat Deputy Director
BFCC NCORC

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Scott Fortin, MBA
Senior Director
Communications and Outreach
Kepro

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Matthew Stofferahn, MD
Medical Director
Livanta

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David Bercham, MSW
Senior Associate
Rainmakers Strategic Solutions
Director
BFCC-Survey Center

time iconMay 2, 2023 12:25

Stakeholder engagement activities leveraging Human-Centered Design methods by the Office of Burden Reduction were conducted to understand the problem spaces in care delivery related to Behavioral Health and Chronic Pain. While separate engagements, the two projects revealed a common theme specific to the impact stigma has on perceptions and therefore access to care, treatment and recovery.

This panel discussion will include a case study on how Human-Centered Design methods were leveraged for CMS’ stakeholder engagements to holistically understand the barriers encountered by individuals accessing behavioral health services for the prevention, treatment, and recovery from substance use disorder (including effective pain treatment), and the barriers encountered by those seeking access to covered treatment for chronic pain. Discussions will delve into issues raised through the stakeholder engagement work; including the impacts abstinence models have on vulnerable populations and the biases endured by individuals coping with and treating chronic pain. Through the lens of providers and patients, the discussion will illuminate the pervasiveness of stigma; the expansive impacts it has for those who seek care, and those who provide care, as well as efforts through communities and education to mitigate the barriers that stigma creates.

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Stella "Stace" Mandl, BSW, BSN, RN, PHN (Moderator)
Deputy Office Director
Office of Burden Reduction and Health Informatics
Centers for Medicare & Medicaid Services

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Morgan Taylor
Technical Advisor
Customer-Focused Research Group
Office of Burden Reduction and Health Informatics
Centers for Medicare & Medicaid Services

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Ted Long, MD, MHS
Senior Vice President
Ambulatory Care and Population Health
New York City Health + Hospitals
Executive Director
Test & Treat Corps

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Neeraj Gandotra, MD
Chief Medical Officer
Substance Abuse and Mental Health Services
Administration

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Sarah Lenz Lock, JD
Senior Vice President
Policy & Brain Health AARP

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Jeane Garcia-Davis, MSN/MPH, RN
Associate Director, Science & Policy
Office of the Surgeon General

time iconMay 2, 2023 12:25

This session will contain three presentations focusing on advancing health equity through oral health quality improvement. The presentation will highlight the impact of the COVID-19 pandemic on the health disparities in the prevalence of dental conditions and access to dental services. The Oral Health Equity Self-Assessment Tool can decrease oral healthcare inequities and increase access and use of dental services. A dashboard has been created that can dynamically generates state and national oral healthcare quality measure reports.

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Dr. Carla Shoff, PhD (Moderator)
Senior Advisor to the Chief Dental Officer
Centers for Medicare & Medicaid Services

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Dr. Jill Boylston Herndon, PhD
Owner
Key Analytics and Consulting, LLC

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Natalia Chalmers DDS, MHSc, PhD
Chief Dental Officer
Office of the AdministratorCenters for Medicare & Medicaid Services

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Mary Foley, MPH
Executive Director
Medicaid|Medicare|CHIP Services Dental Association

time iconMay 2, 2023 12:25

In this session Patients for Patient Safety US will share practical solutions for safer care that have their genesis in the stories of patients and their family members. The solutions we offer have been shaped by each speaker’s sense of having a calling to be an activist for patient safety, to partner effectively so that change happens, to re-invigorate patient safety and health equity as intrinsically connected priorities for all patients, and to restore trust. The session will explore preventable harm beyond complications and healthcare acquired conditions to include diagnostic failure or delay, failure to rescue, bias, moral harm, emotional harm, fiscal harm, and the intergenerational impact of unsafe care on parents, siblings and children. Revival in its essence is about renewal, recommitment and rebirth. The solutions we seek are achievable if there is the will to recommit to transparency, being responsible, and valuing the lived experience of patients and families as we co-create solutions together. With this session, Patients for Patient Safety US welcomes patients, providers, policymakers and change agents of all stripes who seek a safe and resilient healthcare system grounded in dedication to first, and fundamentally, do no harm. Join us at the Patient Safety Revival!

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Anita Monteiro (Moderator)
Director
iQuality Improvement and Innovation Group
Centers for Medicare & Medicaid Services

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Steve Burrows
Founding Member
Patients for Patient Safety US

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Carole Hemmelgran, MS
Founding Member
Patients for Patient Safety US

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Armando Nahum
Founding Member
Patients for Patient Safety US

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Soojin Jun, BCGP, CPPS, CPHQ
Founding Member
Patients for Patient Safety US

time iconMay 2, 2023 12:25

State Medicaid agencies have significant flexibility to design programs to comprehensively address the health of their beneficiaries, including addressing unmet health-related social needs. This session will examine Health Services Initiatives in the Children’s Health Insurance Program and innovative new Medicaid demonstration projects that address food insecurity and housing instability. The Center for Medicaid and CHIP Services (CMCS) will present measurement and evaluation approaches and challenges. Representatives from the states of Massachusetts and Wisconsin will reflect on operational challenges, and how the efforts in these areas can serve as best practices for the future and result in improved delivery of equitable health care.

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Stephen Esquivel-Pickett, PhD
Economist
State Demonstrations Group
Center for Medicaid and CHIP Services
Centers for Medicare & Medicare Services

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Amy Pulda
Homelessness Services Manager
Wisconsin Department of Health Services

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Gary Sing
Mass Health
Senior Director of Strategic Initiatives
Office of Payment and Care Delivery Innovation

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Joshua Bougie
Health Insurance Specialist
Division of State Coverage Programs
Centers for Medicare & Medicaid Services

time iconMay 2, 2023 12:25

This session will share CMS QIN-QIO lessons learned in partnership development and CLAS education, especially with populations at risk for health disparities, and opportunities to spread best practices.
Track: In June 2022, a QIN-QIO looked at ways to provide CLAS Standards support. Conversations with Partnerships for Community Health (PCH) identified the need for this assistance, especially for those pursuing NCQA accreditation. A QIN-QIO provided CLAS presentations to all 12 PCHs and learning sessions for the Indiana Rural Health Association. Individual meetings have been conducted with six organizations to explain CLAS and offer technical assistance. CLAS-related materials have been developed and disseminated. One common gap identified is access to translated resources from trusted sources. To address this need, a QIN-QIO is building new partnerships with community health workers and Su Casa, a local community hub for the Latinx population, and is leveraging existing opportunities with the Minority Health Coalition. Through Su Casa, A QIN-QIO was able to get three of our most-requested resources translated to Spanish and disseminated them at a community health fair in one of the Partnerships for Community Health (PCH) communities.

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LeTonya Smith, CRNP
Health Insurance Specialist
Division of Community and Population Health
iQuality Improvement and Innovation Group
Center for Medicare and Medicaid Services

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Tammy Geltmaker, RN, BSN, MHA, CPHQ
Progam Director
QSource

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Don Gettinger, BS
Quality Improvement Advisor
QSource

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Tara Hatfield, MHA, BSN, CPHQ
Education Outreach Coordinator
QSource

time iconMay 2, 2023 12:25

Standard updates significantly improve electronic clinical quality measures (eCQMs) and digital quality measures (dQMs) ability to aggregate outcomes about patient-centered care and patient engagement, areas challenged by insufficient and disparate capture and nomenclature for essential data elements. The Office of the National Coordinator for Health Information Technology (ONC) standardized definitions and data capture by publishing United States Core Data for Interoperability (USCDI) with social determinants of health (SDOH) criteria, functional and cognitive status, and physical activity. HL7 and ONC collaborate to support data capture and aggregation with US Core observation profiles to allow use of any screening/risk tool. Results enabled with these structured formats using standard code systems include food insecurity, functional status, cognitive status, and social risks. Quality Improvement Core (QI-Core®) builds on US Core, providing profiles to author eCQMs and dQMs quality measures consistent with how health systems share data for routine clinical care. Defining frailty (i.e., functional status and physical activity) is a current challenge seen in expressing eCQMs.
Track: Future work with a nascent Health Level Seven International (HL7) Fast Health Interoperability Resources (FHIR) Accelerator for Devices promises to capture data from ambulatory devices for trending patients over time (e.g., glucometer) and enable aggregate analysis of populations with respect to changes in trends over time. This presentation will review standards updates used in eCQMs and dQMs relevant to clinical outcomes and risk adjustment to improve data quality.

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Floyd Eisenberg, MD, MPH, FACP
Senior Standards Advisor ICF

time iconMay 2, 2023 12:25

The COVID-19 pandemic has presented an unanticipated watershed movement where data is being leveraged to reprioritize and sustain community-engaged research to advance health equity in Georgia.
The Garnering Effective Outreach and Research in Georgia for Impact Alliance (GEORGIA) - Community Engagement Alliance (CEAL) Against COVID-19 Disparities Project (hereafter called GEORGIA CEAL) was funded as part of a 21-state organization network to conduct urgent community-engaged research and outreach focused on COVID-19 awareness and education to address misinformation and mistrust and promote and facilitate inclusion of diverse racial and ethnic populations in clinical trials along with vaccination uptake.
The GEORGIA CEAL Community Coalition Board, adapted from the Morehouse Model, leveraged networks supporting mixed method data collection strategies that included: surveys administered at two time-points in 34 counties (characterized by low vaccination and testing rates, and the Social Vulnerability Index); and interviews/focus groups.
Blacks/AA were 0.48 less likely to get vaccinated (p=0.003), and those with insurance and those who trusted their doctors/healthcare providers were more likely to get vaccinated (OR: 2.75, p=.001 and OR: 2.81, p=.0072, respectively). Qualitative findings highlighted historical and sociocultural factors driving vaccination mistrust and decision-making and informed a social media dashboard with real-time monitoring and analytics to identify/share credible communication resources.
Results reflect not only the acquisition of community wisdom towards advancing effective communication among marginalized communities in Georgia but the application of findings to communications and education approaches resulting in the vaccination of over 65,000 Georgians and an increased proportion of Black and Latinx participants in vaccine trials, amidst justified hesitancy during the pandemic.

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Tabia Henry Akintobi, PhD, MPH
Professor and Chair of Community Health and Preventive Medicine
Associate Dean
Community Engagement
Principal Investigator
Prevention Research Center
Director
Evaluation and Institutional Assessment
Morehouse School of Medicine

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Shirley E. "Bella" Borghi
Executive Director and Vice Chairman
Hispanic Health Coalition of Georgia

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Saadia Khizer, MD, MPH
Director
Vaccine Trials Unit
Morehouse School of Medicine

time iconMay 2, 2023 12:25

This session will 1) provide an overview of the CMS Innovation Center’s impact on the value-based care landscape, 2) share examples of how Innovation Center models have impacted key dimensions of health system transformation through retrospective reviews of evaluations and learning system work, as well as panelist experiences, and 3) discuss how the CMS Innovation Center will assess the impacts of its models on health system transformation moving forward.

The CMS Innovation Center was created in 2010 as a result of the Affordable Care Act (ACA) of 2010. It has since tested over 50 innovation models with the goal of improving quality and outcomes for beneficiaries while reducing costs.

In 2021, the Innovation Center underwent a strategic refresh, which resulted in a renewed vision to innovate equitable outcomes through high-Quality person centered care.

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Purva Rawal, PhD (Moderator)
Chief Strategy Officer
Center for Medicare and Medicaid Services

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Elizabeth "Liz" Fowler, PhD, JD
Deputy Administrator and Director
Center for Medicare and Medicaid Innovation
Centers for Medicare & Medicaid Services

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Kate Davidson, LCSW
Director
Learning and Diffusion Group
Center for Medicare and Medicaid Innovation
Center for Medicare and Medicaid Services

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Julita Mir, MD
Chief Medical Officer
Community Care Cooperative

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Noemi Rudolph, MPH
Acting Director
Research and Rapid Cycle Evaluation Group Center for
Medicare and Medicaid Innovation
Center for Medicare and Medicaid Services

time iconMay 2, 2023 14:10

Although respiratory illness isn’t the cause of overcrowded emergency departments (EDs), the COVID-19 pandemic highlighted a reality present for decades: A resilient system, including one that can cope with surges in demand, requires deliberate alignment of incentives. One predictable consequence of healthcare economic incentives is the widespread practice of “boarding” people in EDs.

Boarding has a nexus to every element of the CMS National Quality Strategy and is associated with a multitude of harms including increased mortality, medical errors, readmissions, hospital acquired infections, guideline non-adherence, and physical violence. The consequences are well-described, but the practice continues because the economic and regulatory milieu continue to incentivize it. This panel of experts—representing perspectives from urban and rural hospitals, emergency care research, and quality improvement science—will examine why and begin to reimagine a more resilient and equitable design. This moderated roundtable will briefly survey the substantial body of topical literature, more closely examine the economic drivers, and discuss policy levers such as quality measurement, certification standards, payment dynamics, and other systematic approaches. Patients are put at risk not out of malice, but as a predictable consequence of how a complex system responds to incentives. By identifying and examining those incentives, we can improve outcomes, build resilience, and enhance safety.

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Arjun Venkatesh, MD, MBA, MHS
Chair
Department of Emergency Medicine
Yale School of Medicine

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Dr. Sean Michael (Moderator)
Regional Chief Medical Officer
Centers for Medicare & Medicaid Services

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Eric Wei, MD, MBA
Senior Vice President and Chief Quality Officer
New York City Health + Hospitals

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Martin Reznek, MD, MBA
Professor and Execute Vice Chair for Clinical Operations and Education
Department of Emergency Medicine
UMass Chan Medical School/Umass Memorial Health

time iconMay 2, 2023 14:10

CMS’ Behavioral Health Strategy outlines goals to support the whole emotional and mental well-being of a person, and promote person-centered behavioral health care, and aligns with the HHS Roadmap for Behavioral Health Integration.  This plenary provides insights into the transformational opportunities to achieve better health outcomes through the delivery of integrated physical and mental health care services and supports.  Speakers will discuss multi-level policy opportunities to enable integrated physical and mental health care delivery, and describe a systems-level framework for a learning health system for continuous improvement of health outcomes for people with mental and physical health needs

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Dora Hughes, M.D., M.P.H.
Chief Medical Officer Center for Medicare & Medicaid
Innovation Centers for Medicare & Medicaid Services

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Anand Parekh, MD, MPH
Chief Medical Advisor
Bipartisan Policy Center

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Kedar Mate, MD
President and Chief Executive Officer
Institute for Healthcare Improvement

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Dr. Shari Ling (co-Moderator)
Deputy Chief Medical Officer
Center for Clinical Standards and Quality
Centers for Medicare & Medicaid Services

time iconMay 2, 2023 14:10

CMS is providing the key elements of programmatic vision and acquisition related to the planned QIO 13th Scope of Work. Learn more about how CMS intends to position the QIO Program to provide quality improvement assistance within a changed health system.

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Anita Monteiro (Moderator)
Director
iQuality Improvement and Innovation Group
Centers for Medicare & Medicaid Services

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Michael Connors
Director of the Division of Quality Contracts
Office of Acquisition and Grants Management (OAGM)
Centers for Medicare & Medicaid Services

time iconMay 2, 2023 15:00

The HHS 2019 Pain Management Best Practices Inter-Agency Task Force Report outlined multiple approaches to pain management that should be leveraged based on each person’s unique situation to achieve successful pain care.

It is essential to apply a comprehensive, person-centered approach to the diagnosis and treatment of pain that allows for multiple therapeutic modalities alongside thoughtful and individualized care coordination. The uptake of this approach is an increasingly urgent concern; nearly 80 percent of Medicare beneficiaries report experiencing chronic pain that interferes with function and quality of life.

Physician shortages also have serious implications for people living with pain across geography, underserved populations, and care settings. Our goal is to increase access to high quality pain care in the nation’s health care system. This session will outline collaboration across several HHS operating divisions to issue updated prescribing guidance, create new payment pathways for treatment, and make it easier for clinicians to find screening tools.

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Scott Lawrence, DC (Moderator)
Deputy Director
Division of Practitioner Services
Center for Medicare
Centers for Medicare & Medicaid Services

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Linda Porter, PhD
Director
Office of Pain Policy and Planning
National Institutes of Health

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Cindy Steinberg
Director of Policy and Advocacy
U.S. Pain Foundation

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Jan Losby
Branch Chief
Division of Overdose Prevention
Centers for Disease Control and Prevention

time iconMay 2, 2023 15:00

During the fall of 2022, OBRHI developed a set of survey questions to obtain data related to burden and provider experiences, including variations in care delivery experiences of rural vs. non-rural providers, and providers of historically underserved populations , including challenges pertaining to the use of telehealth as a care delivery service and patient risks and needs related to social determinants of health. Survey topics included: 1) screening for and addressing patients’ social needs and risks; 2) patient challenges using video-enabled telehealth; 3) factors impacting time spent with patients; and 4) scope of practice flexibilities established during the COVID-19 public health emergency. The survey was distributed nationally to providers who practice in office-based settings and serve Medicare/Medicaid beneficiaries.

This discussion will convey insights from the survey results, including the experiences and perceptions of providers who deliver care to underserved patient communities including individuals that are members of racial and ethnic communities and providers practicing in ZIP Codes with higher poverty levels.

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Samantha Richardson (Moderator)
Director
Governance and Impact Analysis
Centers for Medicare & Medicaid Services

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Réna McClain, PharmD
Senior Health Insurance Specialist
Office of Burden Reduction and Health Informatics
Centers for Medicare & Medicaid Services

time iconMay 2, 2023 15:00

This session will showcase three examples of quality improvement in oral health integration. Research using the Minimum Data Set 3.0 Resident Assessment Instrument can be used to identify oral health problems and malnutrition among Medicare beneficiaries residing in Nursing Homes.
Track: Health centers are improving outcomes for patients with diabetes by using a shared measurement system for their collaborative. An Integrated Dental Hygiene Program for expecting mothers led to early intervention, medical-dental integration, and continuity of care. Results from their 4-month study will be shared.

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Natalia Chalmers DDS, MHSc, PhD
Chief Dental Officer
Office of the AdministratorCenters for Medicare & Medicaid Services

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Dr. Steffany Chamut, DDS, MPH, FICD
Instructor in Oral Health Policy and Epidemiology
Harvard School of Dental Medicine

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Colleen Lampron, MPH
Collaborative Director
National Network for Oral Health Access

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Monica McKee, MPH, RDH
Vice President
Ancillary Clinical Services
Oklahoma City Indian Clinic

time iconMay 2, 2023 15:00

The presentation will describe how two healthcare organizations used CLAS Standards to provide high quality care.

The Johns Hopkins Medicine Office of Diversity, Inclusion, and Health Equity; Language Services; and academic–community partnerships operationalized to develop a health equity focus based upon the three domains of the National Culturally and Linguistically Appropriate Services (CLAS) Standards in Health and Health Care (National CLAS Standards) to support the organization’s COVID-19 response and to provide a framework of health equity initiatives for other academic medical centers.

ChenMed, a value-based care health care organization, operates more than 120 centers in 15 states, where primary care physicians are transforming care of the neediest populations. Including reducing in-patient hospitalizations by 30 to 50 percent, and shrinking ER visits by as much as 75 percent.

This presentation will describe how strategic physician recruitment, career development and robust operational support solutions, reduce physician burnout, and help medical practices on the pathway to full-risk.

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Cheri C. Wilson, MA, MHS, CPHQ
Program Director
Diversity, Inclusion, and Health Equity
Johns Hopkins Health System

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Dr. Alexandria Beranger
National Director
Quality & Patient Experience
ChenMed

time iconMay 2, 2023 15:00

Impacting opioid overdoses in Indian Country requires collaboration on harm reduction education, data, resources and interventions. Under the CMS American Indian Alaska Native Healthcare Quality Improvement (AIHQI) Task Order, the Partnership to Advance Tribal Health (PATH) aligns Indian Health Service (IHS) strategic priorities and CMS contract goals to drive improvement in patient care.

Collaborating with the IHS National Committee on Heroin Opioids and Pain Efforts (HOPE Committee) has proven invaluable in guiding PATH’s opioid work. HOPE is comprised of dedicated IHS health professionals, like physicians, pharmacists, rehabilitation professionals, behavioral health providers, nurses, and engineers serving tribal communities across the nation. They work to promote appropriate and effective pain management, reduce overdose deaths from heroin and prescription opioid misuse and improve access to culturally appropriate treatment. With a shared goal of decreasing the harm caused by opioids on tribal communities, PATH and HOPE developed a workplan for multi-disciplinary and innovative approaches on opioid stewardship, screening strategies and harm reduction efforts.

The teams co-created materials for an IHS opioid dashboard, training videos, an opioid stewardship template, as well as offered opioid dashboard office hours and educational events on substance use screening. HOPE provides insights and guidance on PATH materials and contract work, while PATH offers creative, administrative, and logistical support for HOPE. By aligning with and amplifying the work of an existing IHS team, PATH efforts for harm reduction in Indian Country are more meaningful, more impactful and more sustainable.

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Marilyn Reirson, MS
Program Director
Partnership to Advance Tribal Health

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CAPT Cynthia Gunderson, PharmD
Chair
National Committee on Heroin, Opioids, and Pain Efforts
Indian Health Service

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Jane Brock, MD, MPH
Clinical Director
Partnership to Advance Tribal Health

time iconMay 2, 2023 15:00

Patients and family members who have experienced unsafe care are now activated in calling for a reprioritization of Patient Safety as a top policy concern. Failures in responsible reporting, accountability, transparency, and patient/family engagement still occur more than 20 years after the To Err is Human call to action. In 2021 a National Academy of Sciences report observed that progress in patient safety was at a “standstill” in the United States and that continuing in the current trajectory would not produce better results.

Covid-19 underscored the gaps in patient safety, health equity and health system resilience overall. Concerned that patient safety has drifted off the national agenda for many organizations and government agencies, a group of patient advocates came together to form Patients for Patient Safety US (PFPS US), a branch of the World Health Organization network of patients, family members, healthcare professionals and policymakers passionate about achieving safe healthcare across the globe. As an advocacy group, we have engaged interested government agencies, healthcare systems and community partners to collaborate in raising patient safety and health equity to the national, state and local level again as top health policy priorities.

In this session, founders of PFPS US will present an agenda of actionable interventions to drive transparency, accountability and oversight, and patient and family engagement as patient safety and health equity improvement change engines.

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Dr. Michelle Schreiber, MD
Deputy Director
Center for Clinical Standards and Quality
Centers for Medicare & Medicaid Services

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Carole Hemmelgran, MS
Founding Member
Patients for Patient Safety US

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Martin Hatlie, JD
Founding Member
Patients for Patient Safety US

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COL Steven Coffee, MA
Founding Member
Patients for Patient Safety US

time iconMay 2, 2023 15:00

The National Kidney Foundation (NKF) initiated a successful Chronic Kidney Disease (CKD) ECHO in 2019 helping health systems identify at-risk populations for kidney disease and utilizing the ECHO program to deliver pre-emptive prevention education.
Track: The National Kidney Foundation and Comagine Health forged a partnership in 2021 to provide this program within the Network framework as a national outgrowth from the NKF work on CKD. Piloted with Network 16 in 2021-22, it has now expanded to include 4 Networks (NW 2, 5, 11, and 16) with the curriculum which will encompass 2022-2023. The goal of this session is to introduce the initial Network Home Dialysis ECHO to the kidney community.

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Stephanie Hutchinson, MBA (Moderator)
Executive Director
ESRD Network 16
Comagine Health

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Jessica Joseph, MBA
Senior Vice President for Scientific Operations
National Kidney Foundation

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Matthew Rivara, MD
Associate Professor of Medicine
University of Washington

time iconMay 2, 2023 15:00

This session will explore data visualization tools used by the Center for Medicaid and CHIP Services and state Medicaid and CHIP agencies to understand beneficiary health and drive quality improvement, including data dashboards, run charts, and visual tools for communicating quality information to interested parties. The session will focus particularly on how data visualization is being used to identify health disparities and promote health equity.

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Deirdra Stockman, PhD, MUP (Moderator)
Technical Director
Division of Quality & Health Outcomes
Center for Medicaid and CHIP Services
Centers for Medicare & Medicaid Services

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Krista Lynch
Analytics, Research, and Measurement Administrator
Washington State Health Care Authority

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Larry Mull
Associate Director
Business Intelligence Solutions
Division of Health Benefits
North Carolina Department of Health & Human Services

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Kimberly Proctor, PhD
Chief Data Officer
Data and Systems Group
Center for Medicaid and CHIP Services
Centers for Medicare & Medicaid Services

time iconMay 2, 2023 15:00

The CMS and ONC 2020 interoperability rules created formal processes for advancing standards and implementation by encouraging innovation with data exchange and Fast Healthcare Interoperability Resources (FHIR®) application programming interface (API) technology. Pending progress in interoperability creates an opportunity to move to leverage standardized data, FHIR® solutions, and modernize quality measurement processes.

Along these lines, in 2020, CMS announced a goal of transitioning to full digital quality measurement. This panel will discuss key CMS activities to achieve digital quality measurement, focused on leveraging data standards, and exploring quality measure redesign to leverage advances in technology.

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Joel Andress, PhD
Senior Digital Quality Measurement Program Lead
Centers for Medicare & Medicaid Services

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Bridget Calvert
Senior Digital Quality Measurement Implementation Lead
Centers for Medicare & Medicaid Services

time iconMay 2, 2023 15:00

Black women are about 3 to 4 times as likely to die from a pregnancy-related cause compared to white women and more than 80% of these deaths are preventable. This talk will highlight the role of a historically Black medical school in its fight against inequities in severe maternal morbidity and mortality.

The presentation will highlight the work of the Center for Maternal Health Equity at Morehouse School of Medicine (MSM) in pursuing equity through interdisciplinary translational research, inter-professional training, outreach, education, community engagement, policy and advocacy, and respectful health care. The presentation will feature two specific projects from MSM investigators that are addressing maternal health inequities focused on “maternal near misses” and the two pandemics of structural racism and COVID-19 on Black maternal health.

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Cheryl Franklin, MD, MPH
Associate Professor
Department of Obstetrics and Gynecology
Morehouse School of Medicine
Executive and Founding Director
Center for Maternal Health Equity
Morehouse School of Medicine

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Natalie Hernandez, PhD, MPH
Associate Professor and Executive Director
Morehouse School of Medicine

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Kaitlyn Hernandez-Spalding, MPH
Research Assistant II
Morehouse School of Medicine

time iconMay 2, 2023 15:00

In this session, two CMS QIN-QIOs will present on nursing home patient safety quality improvement interventions using data and innovative approaches to identify and track outcomes.Nursing Home Hand Hygiene Electronic Data collection /visualization/analysisA QIN-QIO collaborated with the New Jersey Department of Health (NJDOH) to create and disseminate an automated hand hygiene competency and observation project for nursing homes (NH) in New Jersey.

56 NHs were included in this intervention. The goal was to use an automated process to assess hand hygiene adherence, utilizing real-time data for education and reporting. NH teams used REDCap to collect data electronically on cell phones, tablets, or iPads to decrease paper data collection. Utilizing Tableau for data visualization provided a "real-time" dashboard and access to customized reports. NH teams have access to their data and can filter by competency, observation, type of staff, unit, shift, quarter, and bed size and compare data to other participating NHs using a facility identifier for confidentiality.

Hand hygiene observations were correctly completed for up to 86 % of observed instances and incorrectly completed for up to 5% of observed instances. Reducing Sepsis-Related Hospital Readmissions and Emergency Department Visits through a Fast-Track Educational Sprint Series:In late spring 2022, QIN-QIO nursing home quality improvement advisors identified that hospital readmissions and emergency department (ED) visits were high across the entire service area. Through further analysis of Part-A claims, the QIN-QIO team identified sepsis as the number one diagnosis for readmissions and ED visits across the four state service area.

In response, the team launched a “Sepsis Sprint Series” learning and action event in June 2022. This weekly series offered practical recognition tools and best practices or “how to’s” enabling nursing home participants to immediately share and implement what they learned to reduce readmissions and ED visits due to sepsis.

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Mary Ford, RN, MPH
Division of Community and Population Health Quality
Improvement and Innovation Group
Center of Medicare & Medicaid Services

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Sheila McLean, MBA, LNHA, CPHQ
Senior Consulting Manager
Vice President
Health Quality Innovators

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Allison Spangler, BSN, RN, RAC-CT, QCP
Consulting Manager
Health Quality Innovators

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Teresa Lubowski, Pharm. D., B.S., CPHQ,
Director Drug Safety
IPRO

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Valerie Reger, LPN
Quality Assurance Technician
New Jersey Department of Health

time iconMay 2, 2023 16:00

Join Dr. Lee Fleisher, Jon Blum and Stacey Chang for an intimate conversation about design thinking and its linkage to resilience. Stacey Chang serves as the executive director of the Design Institute for Health at the University of Texas at Austin. It is a first-of-its-kind institution, dedicated to applying design approaches to solving systemic health care challenges as an integrated part of both an operating health system, and a medical education and training program. Working with invested stakeholders in the health ecosystem, and harnessing the resources of the university, the Institute is focused on creating human-centered solutions in clinical and community environments—all with the intent to improve people’s health outcomes and health care experiences.

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Dr. Lee A Fleisher, MD
Chief Medical Officer and Director of the Center for
Clinical Standards and Quality Centers for
Medicare & Medicaid Services

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Jonathan "Jon" Blum
Principal Deputy Administrator
and Chief Operating Officer
Centers for Medicare & Medicaid Services

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Stacey Chang
Former Founding and Executive Director
Design Institute for Health
University of Texas at Austin

time iconMay 2, 2023 16:30
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Dr. Lee A Fleisher, MD
Chief Medical Officer and Director of the Center for
Clinical Standards and Quality Centers for
Medicare & Medicaid Services

time iconMay 3, 2023 12:00
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Jean Moody-Williams, RN, MPP
Deputy Center Director
Center for Clinical Standards and Quality
Centers for Medicare & Medicaid Services

time iconMay 3, 2023 12:05

This presentation is specific for infection preventionist to learn and share implementation best practices in nursing home Infection Prevention Control (IPC)

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Dr. Nimalie D. Stone, MD, MS
Senior Advisor for Long term Care Partnerships
Division of Healthcare Quality Promotion
Centers for Disease Control and Prevention

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Dr. Michael Wasserman, MD, CMD
Geriatrician Chair
Public Policy Committee
California Association of Long-Term Care Medicine

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Angela Vassallo, MPH, MS, CIC, FAPIC
Infection Prevention and Epidemiology Expert
Angela Vassallo, LLC
Board member, Association for Professionals in Infection Control and Epidemiology

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Dr. Swati Gaur, MD, MBA, CMD, AGSF
Chief Medical Officer, Senior Care Office
Medical Director, Post-Acute Care
Northeast Georgia Health System

time iconMay 3, 2023 12:35

The National Minority Quality Forum (NMQF), in working with the Centers of Disease Control, has created options to continue to build on partnerships and methods created during this pandemic to improve minority health. NMQF is seeking to expand a successful disparities reduction vaccine model established in Baltimore by Dr. Terris King in partnership with the Johns Hopkins International Vaccine Center and Baltimore Cities Health Department. This model improved vaccination rates by 13%. While efforts to address the impact of disparities on vaccination rates in nursing homes is important, this must only serve as an entry point into addressing the broader issue of poor quality that has and will continue to be related to disparities in nursing homes across the country. This workshop will present successful models and allow for the discussion of future approaches to enhancing vaccination rates not only in nursing homes, but across all communities of color.

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Gary Puckrein, PhD
President and Chief Executive Officer
National Minority Quality Forum

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Joe Silva, ScM
PhD student
Brown University

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Chad Worz, PharmD, BCGP, FASCP
Chief Executive
American Society of Consultant Pharmacists

time iconMay 3, 2023 13:05

This session will focus on Emergency Preparedness and Resilience for long-term care including information and resources to help members respond to an emergency in a timely, organized, and effective manner

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Michelle Veach (Moderator)
Life Safety Engineer
Center for Medicare and Medicaid Services

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Elizabeth Sholar, NHZ, MSH
Director of Health Services
Vicar’s Landing

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Jen Salter, MS, LNHA, CPHRM
Director of Operations
Century Care Management

time iconMay 3, 2023 13:35
time iconMay 3, 2023 13:40

Nursing homes are required to develop, implement, and maintain an effective, comprehensive, and data-driven Quality Assurance & Performance Improvement (QAPI) program to improve the quality of life and quality of care delivered to nursing home residents. This session will provide an overview of QAPI, discuss challenges and opportunities in the QAPI process, describe expectations for governing boards, and describe effective program implementation for nursing homes. Attendees will be given access to tools and resources to assist nursing homes in developing an effective QAPI program, which is the foundation of a strong quality improvement program. Nursing homes can use these tools as they problem-solve, address new challenges, and strive to embed sustainable QAPI principles and performance improvement projects (PIPs) into their day-to-day work and culture.

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CAPT Hyosim Seon-Spada, DNP, USPHS
Survey, and Long-term Care Branch Manager
Centers for Medicare and Medicaid Services

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Jennifer Wieckowski, MSG
Senior Executive Director
Health Services Advisory Group
Centers for Medicare & Medicaid Services
(CMS) Quality Innovation Network

time iconMay 3, 2023 14:10

This session will review how nursing homes can join the Age-Friendly Health Systems (AFHS) movement to improve health outcomes for older residents while improving workflow for nursing home teams. An overview will be provided of the AFHS 4Ms Framework – what Matters, Medication, Mentation, and Mobility – and a nursing home resident receiving age-friendly care will share experiences. Examples will be given from participating sites, two other nursing home initiatives will be introduced, and participants will learn practical next steps on how to collaborate with others to promote age-friendly nursing home care.

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Alice Bonner
Senior Advisor for Aging
Institute for Healthcare Improvement

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Harvey Wells
Resident
The Cedars, Portland, ME

time iconMay 3, 2023 14:40

This session will focus on the Federal levers and authorities to advance equity in long term care including:

  • IMPACT Act
  • SNF VBP Proposed Rule
  • Culturally Competency and Patient Centered Care Proposed Rule
  • Standardized data
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Heidi Magladry, RN
Skilled Nursing
Facility Quality Reporting Program Coordinator
Centers for Medicare and Medicaid Services

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Alexandre Laberge, PhD, PT, MBA
Senior Policy Advisor PAC VBP Program
Centers for Medicare and Medicaid Services

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Colleen Frey, RN, MSN, CPHQ
Acting Director
Division of Community and Population Health
Centers for Medicare and Medicaid Service

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Alpha Wilson
Technical Advisor
Centers for Medicare and Medicaid Services

time iconMay 3, 2023 15:10

Attendees will have the opportunity to learn more about workforce resiliency and the importance of engaging their staff. The concept of behavioral science will be reviewed and how this can be used to understand people’s behaviors. Furthermore, practical examples of ways to increase resiliency and engagement from leadership and peers will be shared.

Resilience Rounding Tool

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JoVonn H. Givens, MPH
Task Order
Director Alliant Health Solutions

time iconMay 3, 2023 15:40
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Jean Moody-Williams, RN, MPP
Deputy Center Director
Center for Clinical Standards and Quality
Centers for Medicare & Medicaid Services